Testimonials

Customers for Life

Every one of my clients is unique, and that is exactly how I treat him or her. I'm proud to say that a high percentage of my business comes from past clients-from people who choose my services time and again. I don't measure my success by sales, but by the relationships I build along the way.

**Testimonial: “I was referred to Derek Pflaum, who is a realtor with Horizon Realty.  I originally contacted him because I was interested in renting a house.  As we were viewing a few homes, we saw a sign that advertised incentives for home buyers.  He suggested we go see what the incentives were.  This started my process of becoming a first time home owner.  I can not tell you how easy this process was and how fast things progressed to the final stage.  Mr. Pflaum is the best in my opinion.  I think I must have called him a million times a day, and he answered every one of my calls.  He was always prompt with returning my phone calls and emails.  He made sure that I understood everything that was happening, and he was honest.  He encouraged and coached me through the whole process.  I would highly recommend him to anyone purchasing or renting and home, and I would definitely use him again.  Not only is he my realtor, I consider him a friend.” 

~Kimberly Williams

Someone you can trust.

The most important thing when choosing a real estate professional is to find someone you can trust. I have a history of success and integrity in real estate that you can depend on. I am an experienced negotiator with expert knowledge of the local market. You can count on me to always work with your interests in mind, and to represent you and your wishes to the best of my ability.

**Testimonal: "Derek Pflaum has been an excellent Realtor . He has been very helpful
to help me understand all the the terms involved on the transaction.
I felt confident and protected . Derek is a generous honest and
professional real state agent . His mood always positive energetic and friendly. His knowledge of spanish was helpful too. It has been fun to work with him .
We have a new friend !!"

~Ines Batllo

Someone who wants the same thing you do.

I want you to be 100% satisfied, both with my service and with the sale or purchase of your property. I will involve myself in your home search as much or as little as you like, and will communicate information to you on a schedule and in a fashion that suits you best. My goal is to make every customer a customer for life, so my job isn't done until you are completely happy with the sale or purchase of your home.

**Testimonial:"Just wanted to take a moment to say how much we appreciate all that Derek has done to help us get into our house in River Place. He's made this whole process so much easier for us, and we really appreciate his follow-through on everything. There were some bumps along the way, and having him there to help smooth them out, and make things work, made things SO much easier for us. We were glad to have found him during our 'hunt'. Especially since we are in Dallas, it really helped to have someone working for us locally, in Austin. 
 .....and if any of our friends move down (which a couple of them have said they might), we will definitely forward his name and number to them. 
 
Thanks again!"
 
Sincerely,                  
Andrew and Heather Arroyo